Privacy Policy

At Webir Gas Grills Shop (“we”, “us”, or “our”), we value your trust as much as you value premium grilling equipment. This Privacy Policy explains how we collect, use, protect, and share information when you visit webirgasgrills.com or purchase our grilling products and accessories.

1. Information We Collect

To provide you with the best grilling shopping experience, we collect:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information, and contact details to process your order for gas grills, accessories, or replacement parts.
• Transaction Data: Details about purchases you’ve made for grill products, including payment method, order history, and shipping information.
• Technical Data: IP address, browser type, device information, and how you interact with our website (pages visited, products viewed).
• Communication Data: Information from emails or messages you send to our customer service regarding grill products or orders.

2. How We Use Your Information

We use your information with the same precision we expect from premium grill craftsmanship:

• Process and fulfill orders for gas grills, smoking pellets, and grill accessories
• Provide customer support for your grilling equipment needs
• Improve our product offerings and website functionality
• Send order confirmations, shipping notifications, and product updates (with your consent)
• Prevent fraud and enhance payment security
• Comply with legal obligations related to international sales

3. Data Sharing and Disclosure

Like carefully selected grill components, we share data only when necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal), shipping carriers, and website maintenance.
• Legal Requirements: When required by law or to protect our rights and customers.
• Business Transfers: In case of merger, acquisition, or sale of assets, customer information may be transferred.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we ship grilling products worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We protect your data with the same diligence as our premium grill products:

• SSL encryption (256-bit) for all transactions
• PCI DSS compliance for payment processing
• Regular security audits of our systems
• Limited employee access to personal data

While we implement robust security measures, no online transmission is 100% secure. We recommend using strong passwords and protecting your login information.

6. Your Rights

You have rights regarding your personal information, including:

• Accessing and reviewing your data
• Correcting inaccurate information
• Requesting deletion of your data (subject to legal requirements)
• Opting out of marketing communications
• Withdrawing consent where applicable

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies – small files that improve your shopping experience like perfectly seasoned grill grates:

• Essential Cookies: Necessary for website functionality and checkout process
• Analytics Cookies: Help us understand how customers use our site to improve our grill product offerings
• Marketing Cookies: Used (with consent) to show relevant ads for grilling products

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

8. Children’s Privacy

Our website and grilling products are not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally, just as we update our grill product lineup. The “Last Updated” date at the top indicates when changes were made.