Welcome to Webir Gas Grills Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium grilling products. By accessing webirgasgrills.com, you accept these terms in full.
1. General Information
Webir Gas Grills Shop specializes in high-quality grilling equipment and accessories for outdoor cooking enthusiasts worldwide. Our products include:
- Gas Grills
- Grill Cooking Accessories
- Grill Covers
- Grill Grates/Grids
- Grill Replacement Parts
- Smoking Pellets
Our shop is located at: 643 Chicago Avenue, Fresno, US 93721
2. User Obligations and Responsibilities
Account Registration (if applicable)
When creating an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
Prohibited Activities
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the proper working of our website
- Misrepresent your identity or provide false information
- Use our products in any way that violates safety guidelines
3. Products and Services
Product Descriptions
We make every effort to display our products as accurately as possible. However, slight variations in color or design may occur. All weights and dimensions are approximate.
Product Availability
All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you promptly and offer alternatives or a full refund.
Intended Use
Our grilling products are designed for outdoor residential use only. Commercial use may void warranties and is not covered by our return policy.
4. Ordering and Payment
Order Process
By placing an order, you make an offer to purchase our products under these Terms. We reserve the right to refuse or cancel any order for any reason.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your full payment details on our servers.
Pricing
All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but this will not affect orders already placed.
5. Shipping and Delivery
Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)
We currently ship to most countries except certain remote areas and parts of Asia.
Order Processing
Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information once your order ships.
Delivery Responsibilities
Once shipped, the carrier becomes responsible for your package. Any delivery issues should be reported to us immediately at [email protected].
6. Returns and Refunds
Return Policy
We offer a 15-day satisfaction guarantee from the date of delivery. To qualify for a return:
- Items must be unused and in original condition
- Original packaging must be intact with all manuals and accessories
- Proof of purchase is required
- Request must be initiated within 15 days of delivery
Non-Returnable Items
For health and safety reasons, we cannot accept returns on:
- Opened packages of Smoking Pellets
- Grill Cooking Accessories showing signs of use
- Any item not in its original condition
Refund Process
Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.
7. Intellectual Property
All content on this website, including text, graphics, logos, and product designs, is the property of Webir Gas Grills Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Liability Limitations
Product Use
Webir Gas Grills Shop is not liable for any injury, damage, or loss resulting from improper use of our products. Always follow manufacturer instructions and safety guidelines.
Website Use
We strive to keep our website accurate and available, but we cannot guarantee it will be error-free or uninterrupted. We are not liable for any indirect or consequential damages resulting from website use.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.
11. Contact Information
For questions about these Terms or our products, please contact us at:
Webir Gas Grills Shop643 Chicago Avenue
Fresno, US 93721
Email: [email protected]
